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How Long Will It Take To Get My Package?
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Do You Ship Internationally?
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What Shipping Methods Are Available?
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What Payment Methods Are Accepted?
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Is Buying On-Line Safe?
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Orders and Returns
How do I place an Order?
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Do I need an account to place an order?
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Who should I to contact if I have any queries?
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How Can I Cancel Or Change My Order?
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How Do I Track My Order?
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How Can I Return a Product?
Allmall.pk Returns Policy
We accept refunds and exchanges.
Returns
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted:
- Product with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 7 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at admin@allmall.pk
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at admin@allmall.pk and send your item to: Allmall.pk (attn. ) Plot # 3, Gulshan-e-Iqbal, Near PSO Pump, Aroop More, Sialkot Road, Gujranwala , Pakistan.
Misunderstanding
If you receive damaged or wrong product which you didn’t order so we will bear the shipping cost and we will exchange it for you.
Shipping
To return your product, you should mail your product to: Allmall.pk (attn. ) Plot # 3, Gulshan-e-Iqbal, Near PSO Pump, Aroop More, Sialkot Road, Gujranwala , Pakistan.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.